Moe and Anthony were great and both were cool as a fan! Treated us like family and made us feel at ease. Zero pressure and completely honest thru out our experience. If you want a Harley and we all know you do then head up to Bayside.

Just picked up my new Ducati. These guys are great to work with. Moe, Donovan, Anthony, Moe(ducati)... all outstanding!!! I look forward to stopping back in for service and accessories. This is the first "dealership experience" that I actually enjpoyed!

Donovan and "MO" in Ducati service Dept.... Consummate professionals in their customer service experience. I am thoroughly pleased!!!

I came into the dealership a few months to just get some information on a used bike. That is when I was met by Corey. He was very knowledgeable and got to know me I didnt feel like I was pressured into anything. Then he introduced me to a manager named Anthony, who guaranteed me there would be no pressure. We would just get some information. 15 minutes later I was buying a bike that I still absolutely love. I was treated with the most respect by these two gentlemen, and cannot think them enough. They still reach out and see how Im doing! Absolutely phenomenal customer service!

I came to the dealership to just look at a few shirts. As soon as I came in, I was greeted by young man named Anthony. He took me over to the shirts, and introduced me to one of their representatives. I felt like I was family and treated with the upmost respect after telling them I was not buying a motorcycle. I wish more dealerships were like this will definitely be referring friends and family.

What a wonderful crew an top of the line selection of new an used bikes

My experience started extremely rough and was a long process. I dealt with a lot of associates but ANTHONY was the one that took on the challenge of getting my bike back up and running. He spearheaded it told me a date and the bike was ready the date he guaranteed when others couldnt produce the days they promised. Im not sure Anthony role at Bayside but it should be managerial he gets things done and he cares extremely about customer service.

Id like to personally thank Tony, Robin, and Blair for their wonderful service

Me and my husband had the pleasure of working with Dominic Tovias. He was an amazing listener he heard what we wanted, what we were looking for and spot on got our attention. The dealership worked with us and made us feel so love and part of the family.

So, I was just in town visiting the beach but wanted to see if any local dealers had a engine guard for my 2019 Street Bob. I called and spoke with Shane in parts and they had one available. I called on a Friday evening, just minutes before they were closing and asked if I rode in would they have the chance to install it, as I did not have the tools necessary because again, I was not near my house. Short story - Shane and the service department made it happen. I am telling you, they had me in before the shop opened and less than :30 minutes later I was two wheels down and feet up. They did not try to upsell me on anything, they knew what I was looking for and they got me in and out. The service team, (I wish I caught their names) but they were top notch and nothing but nice! Last thought on this, I told Shane I have been waiting for almost a year on a part. He looked it up in the system and went ahead and put it on order for me. I have 100% faith that this dealership will be the first to call me with the part. He said they will ship me the part, but with the service I received there on day one, I will be driving back there for them to install. They know how to treat their customers. You guys set the standard! Heck, you far exceeded it. Thanks, Bayside Harley!

Outstanding customer service in the service dept. great people behind the desk.

Robin and Doug really helped me out and went above and beyond after my bike needed a wreck estimate. Despite hang ups with insurance and multiple contingencies, Robin and Doug their very best to make a bad day end up all right. Im very grateful for their time, effort and patience.

Was on a motorcycle trip from Wisconsin to Norfolk, VA to visit my daughter in the Navy. Lost my key and had to brake my ignition lock intentionally to continue my trip. Shane in parts, Bill in service, and the boss man did a bang up job getting me back on the rode by fixing the bike after hours to get me home again after I got the bike trailered to the dealership. I was overwhelmed by their hospitality and get-r-done attitude. As a Vet myself they are definitely heroes in my book. Thanks again guys!!!!!

Elijah and Anthony were amazing. They worked everything out and insured me that I would be taken care of as soon as I walked through the door! Excellent customer service, and already recommended 9 of my friends to visit this location for future purchases.

Purchased 2022 Road glide limited at Bayside. Dorian was great. All staff made me feel like part of the Harley family. If you are looking for a great bike you should shop there.

What a great way to start 2022 by upgrading my Harley! Huge shout out to Bernard, Anthony, and Adam!!Anthony and I spoke for a bit as I was waiting on my 10k mile service at Bayside last month when Anthony asked me about upgrading. He was able to relate when I told him how I've put $$$$ into my Road king as he recently upgraded his Harley!

What's better than a salesperson who has been in your shoes and understands all that comes with trading/upgrading! It's not easy upgrading after the love/time you've poured into your bike. 2-weeks ago I never would have considered trading in my Road King but as much as my wife and I travel I needed something with audio and a bit more wind protection to tackle those 300+ mile rides my wife and I do. My wife and I went to check out the new 2022 models last week and Anthony and Adam caught my wife and I admiring the new 2022 Ultra Limited. After a couple of visits, Anthony and Adam were able to get my wife on board with the 2022 Limited! What is not to love! If anyone knows a thing about marriage, Happy Wife, Happy Life. I didn't think my wife could be convinced to upgrade my Road king but Anthony and Adam did it! We came home and that's all my wife could talk about, how beautiful and comfortable that limited was! But I still wasn't sold on letting go of my Road King. I went into Bayside to discuss refinancing my Harley Road King Special and while my wife and I were waiting, my wife and I were ADMIRING the 2022 Limited and what started as a visit to refinance my road king turned into discussing trading in my Road King Special and Anthony asked us to give him a chance to work the numbers. So I allowed Anthony and Bernard to work their magic and see what they could do. I loved the hustle from the two as they were calling around as the 2022 limited they had in store was already sold. After a few, they were able to locate the Gunship Gray 2022 Limited and that's when my wife and I knew it was destiny! Anthony then calls me with an offer I couldn't resist! I took my family into Bayside and closed the deal. My wife and I couldn't be happier.Steve in finance added the cherry on top and closed the deal and the rest is history! My wife and I cannot wait to ride our new 2022 to Daytona in March. Shout out to Anthony and Bernard who understood my wife and I's needs! Appreciate the love from Bayside Harley Davidson Family.

Great service after the sale from Axel!!

Don Ramos and his team in service are outstanding as usual. By far the best Harley service department in the entire area and the best I have ever experienced in my 35 years riding, keep up the great experience / service.

My wife and I needed new helmets for our old BMW R65. Knowing the best way to buy helmets is to try them on, Bayside seemed to be the only local dealer with a good inventory. We were very pleased with the folks that eventually fitted us both. I've always wanted a Harley but the excellent treatment by dealer personnel led to the purchase of a new Heritiage Classic. I was interested in the Heritage but never having ridden a Harley wanted to remain open minded. Erik Czarnecki convinced me to ride a couple bikes starting with a Heritage, then a Street Bob, and finally a couple soft-tails that had just been traded in. Erik was kind, open and helpful and clearly would answer any questions or work with me in any way he could. I walked away to think, and a couple days later Erik texted my a picture of a low mileage 2019 Heritage that had just been traded. Back to the dealer to take a ride. Unfortunately Erik was not able to be there at the time and, instead, we worked with Tony (Anthony) who agreed to let me take a longer ride on the Heritage. The second ride convinced me to try and work a deal, and Tony made that happen. Another great guy. To finish, we are impressed with everyone we met at Bayside which, at this point includes at least three in the accessories and apparrel dept, serice, parts, and at least three salesman. All have been thoroughly professional, friendly and helpful. I wish more businesses have such a level of customer service.

My salesman Michael Old was very helpful and nice.

Good Morning fellas!

I wanted to say thank you for everything you have done! This is my second bike at Bayside and my experience both times were just stellar!! Tony thank you for all the info and fitting me on my new 21' Electra Glide! You are the best!

Chris...bro you are relentless in finding the right deal for your customers!

Thank you for all the help, understanding, commitment and professionalism! You are truly amazing assets to Bayside and have created a lifelong customer and friend!! Thank you again

Jimmy Hatfield

On my way home from Daytona Beach Bike Week, my Road Glide's ABS warning light illuminated. As the trip home progressed, my bike developed a very significant rear end wobble / shake near the Dismal Swamp. I nursed the bike in to Bayside shortly after opening, and went straight to Service. Kevin (Pappy) Fingulin greeted me at the door, and could tell right away I was a traveler in distress. He showed me the coffee area, while getting my information about my bike. Before I could even get my leathers off, Kevin introduced me to Axel Rodriguez, the Tech who repaired my ride. Axel listened to my problem, evaluated the ABS trouble code, and after a little more troubleshooting to ensure we pursued the correct repair path, determined both rear wheel bearings were shot. As soon as he pulled the wheel off, the ABS sensor bearing fell apart. After a reasonable amount of time, Axel had my bike back together, and after a successful test ride, the ABS light stayed out. After his repair, I rode another 230 miles that day, with no further warning lights and finished my trip home without incident. While Axel was repairing my bike, Kevin was keeping me appraised of his progress, and also worked with my ESP company to arrange payment for parts that were covered. These two employees are an excellent asset to the Bayside H-D team. Kevin, Axel, and other employees of Bayside made me feel like a part of the Bayside H-D "family", and made me feel comfortable and welcome. If I lived in the local area, I would be proud to call this dealership my home. Thanks again to your excellent Service department for a job well done!

My experience with Bayside started in the service Dept. Don, and Kevin were awesome in taking care of my "old girl". They kept me informed at every step of the repairs. When The repair costs out distanced the bike's worth, Don talked to me about trading her in on a new bike. I began with internet research then Trini contacted me and we completed a deal. Best experience ever. This is my third HD. I've lived all over the world and Bayside set the standard hands down. It all started when I felt Kevin cared about me and then my bike.

So I came in to see services and their representative Anthony was so cool and helpful any chance he had to give me his input and advice he took and was never rude about it. If there was any sort of management position I would 100% recommend him hes an all around good dude.

This is by far the best HD dealership Ive visited so far

I was on vacation in Virginia and I stoped at 3 Harley dealerships in the area and at the Bayside Harley Davidson dealership the attendance was 5 stars the cashiers and the people on the floor were great, I recommend this dealership to everyone, guys keep up the good work.

Thanks again for the great customer service.

Ed Rivera.

I recently purchased a 2007 Softail Springer Classic from Bayside H-D. The overall experience at the dealership was OUTSTANDING! The Sales (Dave Hunter), and finance (Randall Dotson) departments were very helpful and very detailed in completing the sale without the common sales pressures typically seen at other dealers. Additionally I would like to personally thank "Don Ramos" and the Service Department staff in accessorizing and completing any minor repairs needed prior to delivery. Again an outstanding job, thank you!

Super helpful and friendly. Very willing to work with you and help in any way possible as well as offer many services. if you go here ask for Gary

Huge shout out to Don and the rest of the Service Dept Techs. They took amazing care of me and getting my bike repaired and back on the road. Major challenges with getting parts due to COVID and the massive backlog in getting parts. They stayed on top of things and got me back on the road as soon as they could. I really appreciate their professionalism.

Just wanted to give a great big Thank you to Kenny and Axle in the service department. Bought a security FOB from HD online and needed to get it paired to the bike. I rode up on a Wednesday afternoon expecting to make an appointment instead I was greeted by Kenny who went straight to Axle and got the job done immediatly, I barely had time to buy a T shirt!!! Then to top it off they did NOT charge me for pairing the FOB. I Moved here from Washington state a couple years ago and from now on they will be my go to HD dealer. Thanks again for the awsome service., Greg.

Just wanted to give a great big Thank you to Kenny and Axle in the service department. Bought a security FOB from HD online and needed to get it paired to the bike. I rode up on a Wednesday afternoon expecting to make an appointment instead I was greeted by Kenny who went straight to Axle and got the job done immediatly, I barely had time to buy a T shirt!!! Then to top it off they did NOT charge me for pairing the FOB. I Moved here from Washington state a couple years ago and from now on they will be my go to HD dealer. Thanks again for the awsome service., Greg.

Tony Swims went above and beyond to make sure I found the right bike. He is knowledgeable and very prompt. The big thing he wasn't , being pushy. I have only had my bike less than a week, but I have had to contact Tony a couple of times, and he is quick. I just can't say enough about my entire overall experience with EVERYBODY on my purchase. But the experience started off on a good foot with Tony. Thanks to Tony and everyone else for making this a great experience and purchase!!

As a new rider, Tony was incredibly helpful in navigating me to narrow down the bike that was best for me. He respectfully remained in contact over a period of a month while I deciding on my final purchase. Tony gave me all the information and resources I need to maintain my bike properly. I most appreciated Tonys sales style, he kept it professional and not like a pushy salesman. Looking forward to getting another bike there within the year, with his help again! Great process!! Ask for Tony Swims!!

My boyfriend recently purchased a new StreetGlide CVO from your dealership. Nancy Fuentes is "spot on" in sales, product knowledge, customer service and professionalism. You should be proud to have such a great asset to Bayside.

Tony is an excellent sales rep and went above and beyond to assist me in getting financing. Hes smart, honest and trustworthy. Ill spend my money with him and Baysode Harley any day.

Just wanted to take a second to give a big Thank You to a few guys over at Bayside HD. Don, Chris C., and Sean out did themselves with the results I got on my Street Glide. You never want to hear you need a major repair, but Sean noticed the noise was documented and would probably would be covered under warranty which really relieved some stress. Don and Chris really came through helping me with questions, ordering upgraded parts and recommendations for the warranty rebuild. Sean certainly took care of me when it was said and done and scheduled a Dyno for a couple weeks out. It may have taken some time but you can't rush perfection and the results speak for themselves. Thank you again guys for all the help creating a beast! See you down the road.

Appreciate the friendliness,professionalism and a overall great experience with the purchase of our new harley davidson motorcycle.Dealing with Big Dave and Rick and the rest of the Bayside family your rating should be at a top 10. Thank you !!!!!

Cody Coster was amazing to deal with, he is very knowledgeable, super friendly, and goes out of his way to make sure everything is on point. Over all it was an awesome experience!! Thank you to the wonderful staff at Bayside HD!!!

Had a great experience buying my new Harley.

Big Dave and Rick hooked me up with a badass '16 Sportster1200V, pretty much everything I was looking for in a motorcycle. Been enjoying the bike ever since!

Theses Guy's and Gal ROCK!!!!!!!

1-) I have never been treated as good as I have been treated at Bayside Harley. Tony and Rick were some of the best people that I have ever delt with at any dealership. 2-) Bo in the parts department is one of the best salesman to deal with that I have ever dealt with. I have gone online to get my parts from another Harley Dealer because they have been 15% cheaper but when I deal local I always deal with Bayside. If there was any better Dealer I sure haven't found one. Please give these 3 guy's a thumbs up and Thanks again for a beautiful brand new scooter and the accessories that went with it so I could ride it. I can't say enough good about Bo, Tony and Rick. Will I ever go anywhere else to get a scooter HELL NO! nAnd its all because of these 3 men you have working for you. Thanks for all you do. Butch Ambrose 757-242-9506 You can use this in anyway you see fit but Please let these guy's know what a Fantastic Job they are doing.

I had my 2013 Electra Glide Ultra Limited serviced today by Axel. He was very thorough, conscientious and friendly. I really appreciate his professionalism. Great job!

had fun while I was there purchasing my new Harley, and a very friendly staff,

Had a great time with my first Harley purchase at Bayside Harley Davidson. Cody was my fit specialist and I must say it was the best sales experience I have ever had. He put me on the perfect bike after a series of questions and coached me through the entire process. The whole staff at Bayside treated me like family. Dirk and Rick were also great to work with. I rated the Experience/Dealership/Management a 5 only because that was as high as I could rate. Great Dealership and Staff.

Working with JT in parts and accessories has been a fantastic experience. His customer service was top notch. I look forward to future business with JT at Bayside HD.

I wanted to give a shout out to Jessica. She helped me with the purchase of my first helmet. She was very knowledgeable with helmet safety and found me exactly what I needed! We arrived just before closing and she still treated me like she'd take as long as needed to find me the perfect fit. I really appreciated that! Excellent customer service.

I had a great experience at Bayside HD. Jay B. Took excellent care of me on my purchase of a new 2019 Roadglide. He worked with me on a fair trade in value for my 2012 Dyna. Thanks Brother, I'm ready to ride!

Great shopping experience visiting chesapeake & va beach again I've been riding for 45 years & always stop in Bayside HD to buy something, when im in the area...I appreciated the meet & greet with a smile.. I received personal attention & service, made my wanting to buy something even more special. thanks guys & gals...Brassy D

What a very positive experience! The staff was excellent in helping me and answering any questions I had. Would highly recommend!

Rick and the entire staff are a pleasure to work with and a special thanks to Tony for helping me with all of my questions.

Great overall feel at this place. Make you feel like family and help you find what youre looking forward. Will definitely recommend to friends.

I will first say that my entire purchase was made by internet, phone, and text without stepping foot into the dealership. With all of that being said, Elvis was on the ball at every step and took care of me above my expectations. Anthony and the parts crew were on it, got my handlebars in a timely manner even after I changed my mind on the style. Service guys had the bike tore down beyond recognition, and back together in a day. At the end of it all My Ultra Limited was delivered to my door in perfect running order clean and polished. Overall great experience and would recommend Bayside Harley-Davidson to friends and family.

Had Tony as a salesman, and he was awesome. You wont find a better one who treats you like a person and listens to you and what you want. Definitely recommend!!

Bought my used Harley from Tony Swim, was worried about my credit score since rebuilding credit back up, Tony was very calm and confident that everything would be fine. he very patiently explained all the details. i will recommend Tony Swim to all that are interested in purchasing a bike from bayside. Charles Robert Elam

Tony is a great salesman. I got a better bike at a better price than what I was looking for or expecting. I was trying to take a survey about him but this is the only one I could find on the website. So thanks Tony and everyone else at Bayside who helped me get my first Harley.

Let me first start off by saying there are multiple harley Davidson dealers in the Hampton roads area I chose bayside because they really get you what you want compaired to the other dealers in the local area I didn't feel hustled when I left and they went above and beyond with there customer service and there knowledge about the motorcycle I purchased if I could give them a ten I would and one more thing if your looking to upgrade please see craig and will not disappoint you.

Even though I haven't gotten financed as of yet I want to take the time to thank both Rick and Tony for their work they are going all out to ensure I will be able to ride a Harley

First and foremost, I'm not necessarily a new rider but I'd say I'm coming along well. I took the motorcycle riding course back in November 2016 on the Naval Base. Let me say that I've not ever, even rode a mini-bike. Anyway, four days after the course I wanted to get a starter/learning bike for which I chose the sporster. Well, it's been a while and I must say that I've been ready for a "bigger" bike for not long after becoming confident and familiar with my bike, the rode, and other drivers. The day before yesterday, I again visited my favorite Harley establishment and spoke with who's (in my opinion) their #1 FIT (salesman) Mr. Antonio "Tony" Swims. I gave me my story and he help me with some major descisions when it came to upgrading. He was very professional and took his time in understanding what I was seeking. Never at any time was I pressured or felt uncomfortable. To me he's a 10 on a scale of 5. "Tony, I appreciate all you've done for me with my upgrade venture." Now, to make this long story shorter, after it was all said and done.....from Tony, to Joe (sales manager), to Chris (finance), big kuddos to you all. I thank you all for working your magic and making this a reality. To the owner, you've hired and have one hell of a team. I'm sure you now that but thought you'd like to hear it from a second time customer. And believe me I'll be back. Again, thank you all for your efforts. Word of mouth is the best advertisement, and I'll spread the news to anyone who's considering a bike purchase.

Tony Swim was our sales person. He is fantastic an 11 out of 10. I'll refer everyone that I know! Thanks for a great experience!

I've been spreading the word about you guys on harleytechtalk.com and hdforums.com, thought I'd say it here for locals. Your dealership is the best, bar none, and I've been to many. I've been away from riding for 7 years due to a leg problem and sold my last bike thinking my days were over. To make a long story short I paid you a visit Easter Sunday 4/1/18 and left the happy owner of an '18 FXLR. This is my 5th HD and the buying experience was the best I've ever had. You listen, you're interested in your customers and you respect them. I agonized going to you or your local competition and am so glad I came to see you first, there is no reason to go anywhere else. A good dealer is part of the experience and you folks aren't good, you're *great*. I got the bike for much less than I thought I would, no haggling required. You've got a customer for life.Karen and Jeff

DJ and Chris were awesome with the purchase of my 2018 Road Glide Special would definitely recommend them to everyone

The entire staff is very warm and friendly. They made the purchase of our new Anniversary Trike very easy. Jay (our sales person) was extremely helpful and went out of his way to work with his management team to make us an offer that worked with our budget. I am so impressed with the staff that I am willing to drive 2 hours from our home to have my new bike serviced at Bayside

rick and jay were both very helpful and very friendly will returnand refer others

Just wanted to say that my whole buying experience exceeded my expections starting when I walked through the front door on Saturday. Everyone made my wife and I feel like part of the family. Joe was my salesman and is phenomenal!! I ended up purchasing a 2018 FXBR Breakout. The whole team, Casey, Joe, Roger, Don, Chris, Dee, Nichole & Rickia are awesome!!!

You have a customer for life!

Jay and Rick and Chris were awesome. Made the whole experience fun and great. Also the rest of the employees

cant remember everyone's name but they all were super friendly and made you feel at home. Great job Bayside!!!

The salesman i had,his name is Jay,I tell ya made my day,,he even offered to buy lunch,and thats after i bought the Ultra,,we need more people like Jay in the world! he gets a pat on the back from this rider!!! drove 4hrs to get there Roanoke here,he made it worth the trip!

I would like to thank Jay,Shaun, TJ and the rest of the staff at Bayside in assisting me in buying my 2017 Street Glide.Everyone went out of the way to help me and were very polite and professional in knowledge of the bike. Very happy and love my bike.

I would like to thank Don the service manager and Chris the master mechanic for getting me back on the road after I had a minor brake issue on my way down to bike week in Myrtle Beach! I called and they took me in first thing and got me back on the road in time for me to beat the traffic and get to the party! I would highly recommend this dealership....

Just bought an 09 Deluxe. These guys here at Bayside HD make you feel like you've known them for years. Like family.....

Everyone is friendly, helpful, and welcoming.. Probably THE BEST buying experience I've ever had.

Rick, the salesman, is an unbelievable guy.. He is very upbeat and more than willing to do what it takes to make you happy.

A+++++++++ experience at Bayside HD. So glad that I made the choice to drive the extra hour. It was worth it.THANK YOU GUYS!!!!!

Paul Moisan

P.S.

Still waiting for our T-Shirts though....HAHA

By far the best experience I have had at a Dealership. Everyone made my wife and I feel like part of the family. I love the fact that they do not pressure you into anything. As this was my first motorcycle buying experience, I will never go anywhere else. I went to another local dealer before I went to Bayside Harley, and the difference is night and day. I'm glad I took the extra time to drive out. Bayside Harley has earned a customer for life! I will not buy from anywhere else. Thank you Shawn, Rick, Gordon, Dawn, Don, Tom, and everyone else! Keep up the good work, and we look forward to doing more business with you all.

All the guys that worked with me on this purchase were absolutely fantastic. Jonathan stayed in contact with me during the entire process. Then I met with two guys Axle and Jay

who went over the bike with me from top to bottom and had answers for all my questions. The energy and enthusiasm from all of the Staff was awesome You guys get ten stars from me all Day. Again thanks to all the staff for a great experience!!!

J.T. is an excellent employee. He is always pleasant, helpful, courteous, and very knowledgeable. We enjoy coming here. Terri King

Everyone was extremely friendly. Chip spent much time helping me with parts and accessories for the bike to make sure the fit was correct. Thanks a ton to Chip and Bayside!

Bayside has been my dealership for new bikes, parts, and service since my first purchase in 2005. Three bikes and 240,000 miles later they continue to provide the utmost service and reliability. Most recently, special thank you to Chip in the Service Department who replaced my battery on short notice as tempratures in the teens proved to be too much on a two year old battery. However, I expected nothing less from the entire Service Department as this is how they have treated me from day one.

I went in to look at the new 2017, and thanks to Jonathan I left with a new 2016 dresser. My wife and I love it. Awesome dealership from service, parts and retail. I highly recommend this dealership.

Dear Dealership, I just recently traded in my 2013 Street Glide for a 2017 Road Glide....My salesman was Rick, and he was awesome as hell. Very professional dealership with employees that love to do what they do. I have absolutely nothing negative to say about my experience, and being a veteran I tend to look at what is wrong rather than what is right.....Honestly, one of the best HD stores that I had ever visited. Happy Holidays Bayside!

Bayside made the purchase of my third Harley Davidson one of a kind! All of the staff and departments to include: Don and Chip in service, JT, Scott and Mike in parts, "Big Dave" in sales and Ken in finance made the process very easy and enjoyable. Bayside staff have the years of experience and knowledge base to put you on the right bike and get you either started or upgraded to that next bike. If you're an experienced rider looking to upgrade or made modifications, Bayside staff are outstanding at explaining possible options. I could not have been treated by a better group of staff members! Extremely pleased with the final outcome of my 2016 CVO Street Glide and all the modifications that Bayside Harley completed in short time frame. Bolt on 117 upgrade with slip on 4 inch Rinehart Touring Slip-on mufflers, Vance and Hines Power Duals, tuner and on dyno with 110 Max Power and 117 Max Torque. Amazing ride!BAYSIDE HARLEY comes HIGHLY RECOMMENDED for great customer service and riding satisfaction!Doc Martin

You guys rock!I live in Fredericksburg VA but have family and friends in the Hampton Roads area and all agree you are the dealer of choice with "the best sales staff". Until I called Vince at Bayside, I was getting nowhere on purchasing a motorcycle for my wife's birthday. Although I had cash in hand and a fast approaching deadline, most dealers did not get back to me or just had a boat load of add on costs and when I tried to make an offer or negotiate, I never heard from them again.Not the case with Bayside. I told them the same scenario...ready cash and ready to buy and Vince made it happen in a few short hours. Met all my concessions and brought the bike 150 miles North and delivered it to my wife in time for the Birthday celebration. The bike was exactly as described, clean, running smooth and we immediately took our first joy ride minutes after it was delivered. The delivery driver even said you guys have the best sales staff which shows pride and loyalty that goes along way.The best buying experience I've ever had. Keep up the GREAT Customer service and at next opportunity, I'd like to stop in and just say Thanks.

BHD did an outstanding job with my purchase and ensuring I received a fair deal on purchase and parts and accessories. Chip, Maria and Vince were awesome. My issue is follow up after the sale: 1. on my transfer of my maintenance plan from my FLD I bought at BHD it was discussed as either a refund of around $850 or transfer to new bike. Vince mentioned, Maria stated it and the finance manager was to bet back to me. I stopped by to inquire a few days after sale to pick up my bike from mods. Vince said he would get the answer, so did finance manager. Still haven't received word. 2. After licking up my bike from removable tour pack install, there were paint scratches in rear fender and saddlebag. Chip had a tech look at it and he said he would get his paint guy to schedule me for them to correct. When I removed my seat, I noticed a rather large scratch that would prevent a solo seat because it is that bad. This a new bike and that shouldn't be there. With these issues, I still haven't received that call. I have chosen BHD fir two bike 7sales along with all my parts and maintenance over a HD dealer much closer to me. I consider this just an oversight but was hoping to get some follow through with these issues. I'm a loyal customer and leave great reviews on Yelp, Google and on Facebook because BHD has served me and my fellow veterans well. It seems these items have slipped through the cracks. Just taking a different approach because vusuts, calls and Harley Surveys haven't seemed to prompt a resolve.

My name is Arthur Van Erman, i am the service manager at Riders HD in Trussville Al., while visiting friends in Virgina i decided to make a day trip and visit surrounding dealerships for my poker chip and store pin. I just want to give a shout out to Brittany Knight, motorclothes sales associate for greeting me and making my visit to the dealership a pleasant experience. Great job Brittany you rocked...you guys have a happy harley day and ride safe..Arthur Van Erman

Service Manager

Riders Harley Davidson #0030

Trussville,Alabama

I have had one of the best experiences buying my Switchback and all the assc. the people are friendly and know what I need to make the bike my own.

The sales department was outstanding. No pressure, they took their time and I never felt rushed. My salesman was Andre and I give him 5 stars for making the buying experience very enjoyable. Rob, the sales manager, was very helpful and took time to explain all the different avenues of purchasing a new 2014 Ultra Classic Limited.

Now to the service department. I can't say enough about these guys. I wanted to upgrade the engine with pipes, stage 1, and tuner. They very knowledgable and took the time to guide me through this process. The results are amazing and I couldn't be more pleased. THANK YOU BAYSIDE......

Stephen Stabinski

Best dealership I have ever dealt with.

My friend and boss Gary McCollum recommended Bayside to me when I mentioned to him that I was in the market for a Harley. This was an outstanding recommendation! I found that at Bayside the customer is king, period! I had a great experience purchasing my Harley from Joe and Rob. Great guys and awesome experience. I will be referring many friends.

Just bought my first Harley, a 2014 Street Glide Special. I had ridden before, but over 25 years ago. Had a lot of questions, and took a while to decide what I wanted. Through multiple visits the entire staff went above and beyond to answer all my questions and took the time to understand what I was looking for. Joe and Big Dave set me up a test ride, and then went out of their way to make the best deal on the best bike. All of the staff - Sales, Finance, Parts, Service, and Clothing - went out of their way to make every visit a pleasure and the buying experience one of the easiest and most enjoyable I've ever had in making a major purchase. I would not consider buying from anywhere else.

I previously brought my first two bikes (2007 Sporster and 2006 Fat Boy) through another dealer. I just recently purchased a 2014 HD Ultra Classic and I receive some outstanding service from the dealer (Keith) and the finance department. My initial intent was to pass up on the great offer that they provided but the Bayside folks were very helpful with the transition. Keep doing what you are doing and it will go along way.

"I have been using this dealership for quite some time now and have NEVER had a bad experience! We deal alot with the parts department, Jim, J.T. and Joe, and have always left knowing that what we purchased was the right item for our bike and if it was logically within our capabilities to install. If not, they would make contact with the service department to schedule our work. Even a phone call for clarity just at closing time was answered and they would ensure we knew exactly what to do prior to ending the call, welcoming us to come in if needed. AND, the dealership is OPEN on Sundays when it is more convenient to be there due to work schedules. As long as I am in this area, I will use and recommend Bayside and it's other dealerships to anyone who asks! Thank You all"

"Great sales experience. Purchased a used Ultra Classic. Top dollars for trade. Bought bike as is and when battery went south after two weeks they made it right and 100% comped the cost for the new battery. Great family atmosphere with a staff that understands they are their for and because of the customer, unlike the other two Hampton Roads dealerships that feel customers should appreciate being permitted to shop at their dealership. My son and I are both very happy Bayside customers. They have earned our business and I will gladly travel from the peninsula to Bayside HD for all my motorcycle needs."

"Our Experience with Bay Side was nothing short of excellent. The staff stayed 3 hours after closing on Easter Sunday to ensure we were taken care of with our purchase of our 08 Sportster. Outstanding job guys. "

"let the girls that work there at bayside be the girls of bayside an the models for bayside let the customers pick out the girl that they want to be the girl of the month"

"After dealing with so many different Harley dealerships, I started cringing anytime I had to schedule a service for my bike, or if there was some emergency repair necessary... I recently needed a back tire replaced due to an emergency trip of over 1500 miles and Bayside not only had my tire in stock but they put me on the schedule THE NEXT DAY to get my tire replaced... on top of that, since they knew I had a long trip ahead of me, they checked over my entire bike and fixed anything that was wrong. I was in and out in less than two hours and on the road. That meant SO MUCH to me. Thanks to everyone in the service department for being SO AMAZING. I brag about Bayside everywhere I go."

"while at obx for bike week we stopped to check out the venders & dealer, while there i ended up trading in my 01 road glide for a new roadglice ultra, got a great deal & was treated great!!! "

"What a great place!! We had such a blast at the OBX Bike Week, our first one but won't be our last! The staff are such nice people, and willing to make the sale happen. We will definitely buy our next bike from Bayside HD!!! Love you guys!!"

"I rented a bike from Bayside while visiting my son. After a long cold ride I purchased a windshield, for my sons bike. The staff at Bayside were great. "

"I just bought a brand new FLHX. It was the second bike I've bought from Bayside. I can't believe the great deal I got from the entire crew, from Jeff and Kelley in sales, Tom in parts, Brie (sorry if I spelled it wrong) in the business office, and the entire service team. I can't say enough good things about my latest purchase. I purchased a sissy bar and they put it on the next day (they'd have done it that night, but it was after 1930 before all the paperwork was done. That was my fault, I got there late). A special thanks goes out to Ray. I really appreciate your entire team there at Bayside. I look forward to buying my next HD from ya'll, albeit it will be a while, since mines a 2011... But maybe the wife would like one... Thanks again!"

"My overall experience has been EXCELLENT! Thank you; Lisa, Rob and Ray. Looking forward to future dealings with you all!"

"Spoke with sales about a Bum Speedo bought from a "the other dealer" who refused to say anything but sorry bucko its out of warranty. Your parts dept not only answered all my questions but went as far as calling the company to see if something could be done for me.... OUT FRICKIN STANDING customer service.... I'll be back for my next bike and ALL my future HD purchases and services!!!!!"

"Just returned from my second year of OBX bike week. First year bought my husband a softaill deluxe....this year bought myself 2011 Super Glide. Steve was my sales person both times. He is Great. David Sorey ( Wheels) went beyond duty and provided excellent service. All the staff are exceptional. Best HD dealer around. All HD dealers need to take lessons from Outer Banks. Love you guys and Love my bike!!! "

"The folks at Bayside made me feel nothing but comfortable! Jeff B. sold me my first bike, and it was fortunately a Harley. Thank you so much for taking such good care of me and being so great to work with. I'll be coming back to Bayside when it's time to upgrade!"

"I had been looking online for a while at different motorcycles when my wife told me to go down to Bayside HD since we live less than 5 miles away in Portsmouth. I went in thinking I'd never be able to afford a Harley. I walked in and started talking to Keith, I told him I was just looking and he showed me where some pre-owned models were. I saw one I liked and he went and got the price as well as a price to one that was less expensive. It was not the most expensive sale Keith has made I am sure, however he treated me wonderfully. He didn't pressure me into anything and was a huge help. I would recommend everyone to go down there to take a look if you are in the market for a motorcycle."

"Just got back from Bayside Harley, Jeff- a new guy on the sales floor came right up to me and sat me on about 20 bikes to find out what i like in feel, looks, weight, height and told me damn near everything about how it would feel riding it. He never once pitched a sale to me, just kept throwing out facts to consider when buying (my first) bike. I know now exactly what im looking for and most definitely will be working with Jeff-although everyone was helpful at bayside."

"my purchase was a great experinace,all sales personal,were a great help,i told them what i wanted and they made it happen,i turned my purchase into a family affair,and everyone open their arms to welcome me to harley,it was alsome"

"I purchased my HD through the Overseas Military Sales program while in Okinawa. When given orders to Norfolk I chose Bayside as the site that I would have my HD delivered. Knowing that dealerships do not make hardley any money off of these deals I was expecting the worst in customer service. To the contrary I was treated like a king, just like if I had bought the Bike there. Customer service was awesome and the Bayside Harley experience was spot on. I left with the impression I just visited someone's family, not a dealership. Bayside definitely has all my business in the near future."

"New to the area so I went to check out the local H-D Dealership. I was greeted with big smiles and a welcome to Bayside H-D. I was given a tour of the shop and met someone from all the departments. Everyone there was helpful and very pleasant. I've been to a lot of H-D Dealerships, This one is by far the friendliest I've seen so far. Keep up the great work"

"Bayside is by far the BEST HD dealership I Have ever been to. The staff is AWESOME and extremely helpful in ALL departments, especially the Parts Dept. (as I deal with them the most). The sale associates have never been pushy or overbearing, and are extremely knowledgable about the bikes. The only thing I could say that would make things better, is if you put a pice list for the services on your site. Such as 1, 5, 10, 20K, etc."

"Bayside Harley staff was very helpful and courteous during the entire process of purchasing my new 2010 Harley Heritage Softail. I look forward to doing business in the future with B.H.D. and will recommend them to friends and acquaintances. "

"Hands down the best place to shop. I walked in the door knowing very little and before I left I felt like I had been riding forever. The sales team is great, they worked with me through email to get me setup until I could come to the store. The gratitude that you get when you buy a Harley.....Amazing! It's not the normal dealer saying "Here's your keys, enjoy". It's a group of people that are no different than you inviting you into their family. "

"I can easily say that my recent purchase from Bayside has been, hands down, one of the best new vehicle purchases I have ever experienced. I did my research before ever stepping foot in the building, however I played the "idiot" when I walked in to get a feel for how I would be treated. John was top-shelf all the way and I just want to thank him for being such a low pressure, easy to talk to sales person. I could go on for quite a while and turn this into a book, but I will keep it short and sweet: Thanks John and Jeff for getting me on the bike, and for everyone else in the building for being just as awesome. I appreciate that I was never treated like a prospect and instead was treated like family; you have definitely earned my business for a long time to come!"

"We recently traded in our HD in on a new Road King. I can't say enough good things about the customer service we received from Brian (Sales) and Tony (General Manager) at the Outer Banks store. They have been absolutely awesome to deal. Tony S.(Parts) was also extremely knowledgeable and helpful. They have been excellent to deal with and very accommodating in all aspects of our dealings with them. I highly recommend them to anyone and it is well worth the drive!!!"

"A-1 outfit! Many thanks to Frank, Greg and all the others that helped make today's work out for me. Thanks for working with me! Strayhound"

"Dallas and Kris at Kitty Hawk Harley-Davidson are the best techs in the world..."

"Dallas and Kris at Kitty Hawk Harley-Davidson are the best techs in the world..."

"I really enjoyed my experience in purchasing my 5th HD, and the first time buying at Bayside. I did my homework, looked around online from Annapolis, MD to Rocky Mount, NC and I selected Bayside. I received a fair trade-in allowance for my '03 FLSTCI and a fair price on my '09 Street Glide."

"FIRST RATE DEALERSHIP ALL THE WAY! Brian Quidley and Dave from Kittyhawk HD were awesome, did everything they could to help me get my Hog, to make it expidited, and to make it painless. They did a great job, gave me a great deal on my trade and were highly professional. Thanks very much guys and I will definitely send business your way. I'd write more, but it's time to go out blasting! "

"OK, I wanted to wait a bit before making any comments in order to let things sink in. Thought for sure I would be able to find something I was not totally satisfied with. I have to admit, I cant think of anything. My many visits, countless questions and few phone calls prior to purchasing my new Street Glide where all handled with comfortable professionalism. Never once did I feel pressured, bamboozled, tricked, fooled or lied to. The whole process, from day one (to the ride home) was a feeling unlike any other motorcycle purchase I have gone through in 25 years of ridding. Furthermore, in my quest to find something I was not 100% satisfied with, and a couple trips back for some wanted essentials, has continued to be a very pleasurable experience. Its funny, I dont feel like I bought a bike from Bayside, It feels more like, I somehow acquired a brand new bike from a group of trusted friends. Thanks to all. Semper-Fi. "

"I have made many many trips to Bayside Harley Davidson. And each trip is a whole new experience. The team there is always willing to help. And if they don't know the answer, the find it. Everyone that walks through their doors are friends immediately. Thanks Bayside for all you do for the Harley Davidson enthusiasts around Hampton Roads."

"I recently purchased a pre-owned bike from Bayside, and the experience has been one of the most gratifying consumer experiences of my life. EVERYONE at Bayside including: Shaun and Kelly in Sales, and Eric in Financing, handled my purchase professionally, and treated me as part of their "Bayside family" long after the deal was done. Thanks for making the purchase of my first bike so pleasurable!"

"i recently purchased a 2009 flhrc from bayside and i must say the complete staff were totally awesome. i have shopped many h.d. dealers nationwide and no one has ever had this feel. thank you for making me feel at home. Irvin littrell,bulverde,texas"

"You can tell how companies really care about you typically after the sell. Most drop you like a hot rock, my experience with Bayside is one of treating me like family before AND after the sell. I will ensure i promote Bayside to anyone considering a new or used bike. Thanks for making my new purchase one i will remember. Doug Long"

"I purchased a 105th Anniversary Edition Ultra Classic from Bayside in October of 2008. the buying experience was very pleasant. The sales manager took the time to answer all of my questions when comparing 2 different bikes, and helped me make my decision based upon my wants and needs. Dan, my salesman, went over every detail about the bike, and was very knowledgeable. My experience with the business manager was very positive as well. He showed me my options regarding the purchase and maintenance plans with no pressure, and respected my decisions. At the end of the transaction, representatives from every department in the dealership came to congratulate me, introduce themselves, and provide me with a bell, parts manual, etc. Overall, a very positive experience that I will always remember. Thanks! Kevin Ramey"

"My wife and I stopped in after we did some buisness sunday and our exprience was awesome. Special thanks to Rick for introducing us to others and sharing his time. Also a special thanks to Zak for sharing his exprience at the Harley School. The wife and I where extremly impressed by the store and the customer service everyone provided. The sale manager and the customer service girl where awesome and allowed us more time to shop as well. I have been to over 2 dozen stores in the past year and half and by far this one was the best epxrience we have had. Nice job to the staff! Well run and very proud of what they are doing! We look forward to coming again and making BAYSIDE our primary shopping store! V/R Mr. and Ms. Schiwnd "

"Al at obx was very helpful on finding the right bike for me"

"I got a new HD in 2003.Got a great deal too!!!"

samy no cabes en un vocho

"maruice and the staff are great. Don Ramos has my bike work finished before i get home most times.parts are great also Jen is the best as is Nancy in motorclothes i'm a big guy and she goes out of her way to get items that fit.Bayside is the bestAAAAAAAAAA+++++++++++++"

"I would find it hard to believe that there is a service department that could compete in any way with Bayside's. As my job causes me to travel extensivily my ability to have work done is very limited and hard to schedule. All of the crew in the service department have been exceptional going above and beyond the customer service call to duty. I wish I could remember all of the names of those I have dealt with, so I could name each and every one, sorry guys. I'm sure Don Ramos could fill in the blanks as to who has worked on my bike. Don is by far the most customer oriented person I have dealt with at any Harley Dealer and could teach the course on customer satisfaction. Thanks Steve"

"The staff at Outer Banks were outstanding. All were professional and approachable. Al explained all the details of the purchase and the motorcycle step by step. He was no pushy atall. I would recommend this store and staff to friends and family"

"I recently purchased a 08 Road King Classic (annv/ed) from Bayside and the whole experience was awsome. The staff was great throughout the process. I waited 18 years to buy my first HD and I'm glad that I purcased my bike from Bayside. Thanks to all. William Meeks "

"I have been in a fair few times since buying my 03 FXSTSI two months ago. As you my expect, I have been making it my own. I have always found EVERYONE so helpful and they make you feel like they are really happy to see you. The people in the parts dept always take as much time as needed to help me. Keep up the good work and I'll keep comming back"

"Thia has to be the BEST experience I had buying my first bike. I felt like family from when my wife and I walk in to the dealership till today. I will buy my next bike from Bayside, and will tell anyone who is even thinking about buying a bike to go to Bayside!"

"Thia has to be the BEST experience I had buying my first bike. I felt like family from when my wife and I walk in to the dealership till today. I will buy my next bike from Bayside, and will tell anyone who is even thinking about buying a bike to go to Bayside!"

"I bought my last bike from your dealership after shopping around and did the same thing this time and here I am once again. I have encoraged more of my freinds that your dealership is worth the serious consideration if they are serious about buying a bike. This makes round 2 for me and I am very satified with the overall service I have recieved. Thanks again. Mark"

"I have been in sales and sales management for over 18 years. I know how had it is to get everyone on board with outstanding customer service. It was worth the 115.6 mile druve down from Richmond to Bayside. From the moment i came throught the door and Met Kelly and then ring the bell and meeting the rest of the staff and management, was all 6 star. It continues to be so even after the sale. I now enjoy dressing up my new sportster and expericing the great people in parts and on the retail floor. You are a madel not only for other dealers but for all customer service industries. Great Job. Just HOG wild about your staff. :)"

"Best experience I have ever had buying something new in my life. Sales staff were extrememly nice, financing guy superb, bought that shiney new 07 fxstc and was riding home an hour later, you guys rock !!"

"I recently visited Bayside to have a flat fixed on my wide glide I purchased from them in 05. I went to nags head the same day and to my surprise the next morning my tire was flat again. Upon inspecting the tire I saw no nail so I figured there must have been something wrong with the fix. I called Don in the service department and he offered something that blew my mind. He said that someone from the Kitty Hawk location would come to my cottage, pick up the bike, provide me with a rental, and have someone bring my bike back to portsmouth. He made a life long customer with that "over the top" level of service. Thank you to Don and the entire staff of bayside harley!!"

"The good people at Bayside helped me take delivery on my new 06 Road King Classic. While I was deployed overseas, Bayside arranged my motorcycle riders course and sold me additional accesseries I needed for my new bike over the phone. The service I received from Bayside Harley Davidson was outstanding! The staff I met at Bayside were extremly professional and friendly. Ross "

"ray,dorothy,al and all the staff was tremendous,from the time we walked in the door we felt like family.it has been a great experiance joining the outer banks hd family in elizabeth city.my wife terri & I go there every time we go to eliz city,also within the next couple years we plan to purchace her a new ride from ray and the obhd crew. with our deepest thanks. carl & theresa harris "